For non-developer stay operatorsinbound-stay-ops-kit

Turn repeated guest questions into reply drafts you can review

This is not an automatic Airbnb bot. It organizes check-in, luggage, directions, Wi-Fi, house rules, and nearby tips into a simple guest-help flow, then drafts answers the host can approve before using.

What changes after setup

The host keeps control. The tool only turns approved stay information into easier-to-use answers.

1. Gather stay facts

Check-in, access, luggage, Wi-Fi, transport, house rules, and sensitive boundaries are written once.

2. Organize common questions

Repeated guest questions are grouped so the same answer does not need to be rewritten every time.

3. Draft a reply

The tool prepares a clear answer in the guest language from host-approved information.

4. Host reviews

Anything sensitive or outside the guide stays with the host. No Airbnb login or automatic send is required.

Interactive demo

Try the stay agent with a fictional property

Ask as a guest, switch languages, trigger host review, and send a simulated host reply back to the guest language. This runs entirely in the browser.

No live service call
Telegram, KakaoTalk, LINE, WhatsApp, and web handoff are simulated here.

Fictional stay source

These facts represent host-approved listing/profile content after cleanup.

Seoul Hongdae Garden Stay

Hongdae, Seoul

Check-in

Check-in starts at 3:00 PM. The room code is shared after host approval.

Luggage

Guests may leave luggage at the front desk after 11:00 AM on arrival day.

Wi-Fi

Network: GardenStay_Guest. Password is printed inside the room guide.

Transport

Hongik Univ. Station Exit 3 is an 8 minute walk. Airport rail is the easiest route.

House rules

No smoking, no parties, quiet hours after 10:00 PM, separate trash before checkout.

Checkout

Checkout is by 11:00 AM. Late checkout requires host confirmation.

Fictional demo stay. In production, these facts come from host-approved listing/profile content, not from account scraping.

Wi-Fi QR

Scan a locally generated QR for the fictional guest network. The demo password is encoded in the QR, but it is not printed as visible page text.

Network

GardenStay_Guest

Fictional Wi-Fi details for demo only. Real hosts should use a private in-stay page or printed QR.

Nearby guide mock

Mock official-place results show how a future provider API can feed nearby recommendations.

Yeonnam Morning Table

240m

Breakfast cafe

Simple breakfast plates and coffee. Good first stop before sightseeing.

Mock official-place result

Hongdae Late Noodles

520m

Late-night food

Casual noodle shop open late in the demo data.

Mock official-place result

Guest chat

The agent answers from approved stay facts and creates a ticket when the question needs host review.

Guest language
Try a common guest question
Ask about check-in, luggage, Wi-Fi, transport, rules, late checkout, or nearby cafes.

Host handoff console

Sensitive questions pause here. The host can answer in Korean or English; production can translate it to the guest language.

Ask a refund, late-checkout, safety, or booking-change question to create a host review ticket.
Stay Guest Repeated-Question Reply Drafts

Concrete examples

A non-technical operator should be able to understand the value from these everyday questions.

Can I leave my luggage before check-in?

Draft: Check-in starts at 3 PM. You can leave luggage at the front desk from 11 AM after messaging the host.

Good for repeated arrival and luggage questions.

How do I get there from the airport?

Draft: Take the airport train to Hongik Univ. Station, then walk about 8 minutes. A taxi drop-off point is also available.

Good for multilingual direction questions.

Can I check out late?

Needs host review: late checkout depends on cleaning schedule and same-day bookings.

Sensitive questions are not auto-approved.

Safety boundary

The first version is deliberately conservative so hosts can test it without giving away account access.

No Airbnb password or booking account access
No automatic guest-facing send
No guest names, reservation IDs, payment data, or private message screenshots
Host reviews sensitive answers before use

Best fit

Small hotels, guesthouses, hostels, and Airbnb-style stays with repeated questions
Operators who welcome international guests and answer the same guide questions often
Hosts who want a safe first step before connecting KakaoTalk, LINE, Telegram, or other channels

Included scope

Guest help page for each stay
Multilingual FAQ, house rules, and check-in guide
Sensitive-question routing and host handoff flow
Hermes Agent connection guide
Telegram Bot integration code
Non-developer workbook for Codex or Claude-assisted edits
Free and paid boundary

The open-source kit is free. Done-for-you setup, custom channel integrations, operating automation, and pricing diagnosis can be handled separately.

Want it implemented for you?
Self-hosting is free. If you want setup, customization, and operating configuration done for you, leave your contact and context through the free fit check.